If we take into consideration a complete healthcare threat administration answer, what are a few of the issues that come to thoughts? If you lookup this matter on the web, you are positive to obtain a litany of various solutions. Healthcare threat administration might imply managing the dangers of who’s going to pay you, managing privateness points, or dealing with the chance of safety breaches – the listing goes on and on. I sat down with one of the crucial skilled healthcare professionals I do know to offer me her perspective on threat from the highest. Her identify is Marsha Burke, and he or she was most lately the Chief Executive Officer of WellStar Health System, one of many largest well being programs with over $1 billion in annual income and over 1,300 hospital beds.
Identifying a Proper Risk Management Solution
One of the largest healthcare threat administration points on her thoughts was affected person security. This matter has garnered numerous consideration within the information, and a number of teams have devoted groups reviewing this initiative. I requested Marsha Burke about all of the developments that hospitals have made with respect to affected person security, and if it was nonetheless attainable to stroll in to a affected person’s room with unvetted entry. The reply was sure. “Certain areas have more security than others, such as the baby ward and the intensive care units, but it would be very difficult to try to secure all rooms of an entire hospital,” talked about Marsha. It is true that safety can at occasions collide with commerce, however therefore the time period threat administration…not threat elimination.
The largest issues round healthcare threat administration safety points appear to nonetheless contain folks. We see it on a regular basis the place medical doctors whose medical licenses have been revoked are nonetheless training or the place a nurse who is not licensed one way or the other will get via the system. How do you repair this downside? Marsha stated that “if there was a healthcare risk management solution that could constantly monitor any changes in criminal history or licensure status and instantly alert the employer if there has been a new incident, that tool could be immensely helpful.” Again, all of this boils all the way down to price.
Supply chains have additionally turn out to be a significant healthcare threat administration challenge for a lot of industries. Many new legal guidelines now require that contractor workers be screened nearly to the identical diploma as any new worker starting work. With this quantity of recent work, it’s nearly unimaginable to function with out getting new funding. In the healthcare subject, securing new funding, significantly for non-income, might be tough. “It always helps to be able to draw a parallel between outgoing costs and securing new revenue,” stated Marsha.
Ensuring Patient Safety & Other Concerns
Being as threat-acutely aware as a CEO of a significant healthcare chain must be, Marsha efficiently carried out a healthcare threat administration answer powered by the newest know-how. Healthcare is a technologically-pushed enterprise, however even with all of the developments on the planet of MRI’s, CT scans, and robotic surgical procedures, it is nonetheless a really service-oriented enterprise, and repair requires folks. You nonetheless have numerous folks coming and going. It’s fairly simple to ensure your machines are safe, however the largest threat continues to be folks. That’s what a hospital’s most essential asset is. “Managing the risk between patients, employees, suppliers, sales reps and everyone else coming onto the property can be daunting, but it is still the most important part of a healthcare enterprise,” Marsha re-iterated in closing.
Finding a threat administration answer that works, whereas protecting to monetary constraints, is a necessity. Fortunately, there are healthcare threat administration programs that exist to help with all of those completely different points. Some could do all the pieces, or nothing, or something in between. The essential challenge to recollect in terms of discovering a healthcare threat administration answer is DO NOT DO NOTHING. Patient security is not a problem that’s going to go away and, with all of the political discussions relating to healthcare, now isn’t a time to be on the entrance web page information explaining an absence of a threat administration answer. As Marsha talked about, there are a lot of aspects of threat, however persons are nonetheless the largest one.